Could Your Data be Held for Ransom

Could Your Data be Held for Ransom? When you hear the word “Ransom,” what comes to mind? A Mel Gibson action movie? Bette Midler kidnapped in the movie Ruthless People? Faxed ransom notes with the letters cut out from magazines? A $1 billion dollar “industry”? An easy way for hackers to extort money from small businesses (like yours) by read more »

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5 Tips To Keep Dental Patients Satisfied (and coming back)

Technology joins the Customer Service Team Going to the Dentist, for some can be less than comfortable. So it’s important to make dentist visits as easy as possible. Once your patients have arrived, you want them to receive excellent care and leave satisfied with their experience.. The most important part of your patients’ satisfaction is, of course, the quality read more »

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HIPAA, Cloud Storage, and Your Dental Practice

Clouds are no longer only thunderclouds, snow clouds, or looking up at the clouds on a lazy summer day to look for shapes clouds. Is that a dragon or a dinosaur? The cloud is now everywhere – on your phone, on TV commercials, in magazines, and, if you read IT pubs, a topic for the last fifteen years. The cloud read more »

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Improve Your Dental Practice – Flip Your Thinking About IT

Improve Your Dental Practice — Flip Your Thinking About IT How do you view technology? Not the technology you use to treat patients – I’m sure you (and they) love the newest imaging technology that allows X-rays without having to bite on that horrible piece of cardboard. I know I do! What’s your opinion on information technology – your read more »

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HIPAA Compliance and your Dental Practice

The Health Insurance Portability and Privacy Act is more than just that piece of paper you have your patients sign. Overlooking the “privacy” part of the act can get dental practices into real trouble – a real punch in the mouth! Don’t allow yourself to become sloppy and think that your small size will be a defense in the read more »

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Practice Good Security Hygiene

You probably don’t think so, but your dental practice is ripe for hacking. “But I’m not a Target – or anyone WikiLeaks would be interested in,” you say. Most small and medium businesses (SMBs) have this mindset. A joint McAfee/Office Depot survey from 2013 revealed a smugness about security: 77% responded that they hadn’t been hacked 66% felt confident read more »

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Managed Services and the Dentist Equals Great IT Hygiene

As a dental professional, you wouldn’t expect your customers to be able to check themselves for cavities. They don’t have the specialized tools or knowledge to be able to do so effectively. So why would you want to attempt to manage your information technology? You don’t have the specialized tools or knowledge to do so effectively either. Yet you read more »

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